Thank you for shopping at Shop Ayodhya! We strive to ensure a smooth and satisfying shopping experience for all our customers. This policy outlines the guidelines for cancellations, returns, and refunds on our platform.

Cancellation Policy:

We understand that plans may change. You can cancel your order within 6 hours of placing it. After this timeframe, orders are processed for prompt delivery, and cancellations might not be possible.
Return and Refund Policy:

We want you to be happy with your purchase from Shop Ayodhya. However, due to the nature of certain products sold by our vendors, we have some restrictions on returns and refunds.

Items Eligible for Return and Replacement:

Damaged or Defective Items: If you receive a product that is damaged or defective upon arrival, you can request a replacement within 1 day of receiving it. Please provide clear evidence like unboxing videos or pictures for verification.
Incorrect Items: If you receive an item different from what you ordered, you can request a replacement within 1 day of receiving it.
Items Not Eligible for Return or Refund:

Food Items: Due to hygiene reasons, food items like prasad cannot be returned or refunded.
Services: Any services offered by our vendors cannot be returned or refunded.
Size Issues, Quality Concerns, or Personal Preferences: We recommend carefully reviewing product descriptions and size charts before placing your order. Unfortunately, returns or refunds are not accepted for these reasons.
Return Process:

Contact Us: To initiate a return or replacement request, please contact our customer support team within 1 day of receiving your order. You can reach us by phone at 9628118151.
Provide Details: Have your order number, details of the issue, and any supporting evidence (photos/videos) ready when contacting us.
Return Authorization: If your request is approved, you’ll receive a return authorization with instructions on how to return the item.
Inspection and Refund: Once we receive and inspect the returned item, we will initiate a refund to your bank account via UPI or Net Banking.
Return Fee: A flat fee of ₹200 will be applied to accepted returns due to size issues.
Important Note: Shop Ayodhya reserves the right to deny returns or replacements that do not comply with this policy.

We appreciate your understanding! If you have any questions about our return and refund policy,

please don’t hesitate to contact us.

Email – support@shopayodhya.com

Mobile – +91 9628118151